FAQs

Start with a business overview — ask where you are now, what your goals are for the next 5 years, and whether your long-term business vision aligns with your day-to-day operations.

What questions should I ask to assess my business health?

Comparing current annual revenue to previous years gives insight into growth patterns and financial momentum.

What’s the difference between this year’s and last year’s revenue?

How do I identify roadblocks to growth?

Review past customer experiences, your worst clients, and gaps in your value proposition. A fresh look at these can uncover areas for improvement.

What if I don’t know who’s responsible for our books?

It often comes down to clarity on your value proposition, margins, and how well you serve your ideal customer — not just product or price.

Should I have more than one business bank account?

Many businesses benefit from multiple checking accounts to manage cash flow, taxes, and reserves more clearly.

What’s a good bookkeeping habit around reconciliations?

Ideally, reconcile accounts monthly using reliable software. If not done consistently, errors can build up unnoticed.

Do I need a tax reduction strategy even with a small business?

Yes — even small operational changes or deductions can have a meaningful impact when planned in advance.

How much time should I be spending on bookkeeping?

If you're spending more than a few hours a week, it’s worth exploring delegation. The opportunity cost of DIY bookkeeping is often underestimated.

What makes my business stand out?

That’s a red flag. Every business should clearly assign who handles the books, how they’re updated, and when.

How do I store receipts securely?

Use a digital tool or cloud storage system. Paper records are too easy to misplace or damage — especially during tax season.

How should I be invoicing and getting paid?

Your process should be simple, fast, and trackable. If you’re chasing invoices or manually reconciling payments, it's time to streamline.

What should I expect from my bookkeeper in terms of reporting?

You should receive monthly reports, clear insights, and the option to meet regularly. Good communication is a key part of the relationship.

How often should I meet with my bookkeeper?

It depends on your business complexity — but at least monthly or quarterly to stay aligned.